I’m able to view the world from different points of view and can see, hear and feel how other people think and act. I am conscious of the environment and the messages that are out there.

If anyone was considering doing this course I would say that it’s the most powerful way to learn how to truly communicate with other people. I learnt that the power of communication isn’t simply based on talking or sending email reminders; but on listening to the words spoken by people and paying attention to and responding to their body language. By using these cues to base one’s communication on, one can effectively establish open communication.

I love using the sensory based language and body language every day and it works really well when talking to parents – both happy and upset parents. In terms of working with staff the model is really effective as it’s personal and I’m told that, ‘You listen to us, you may not do what we want, but at least you listen to us’.

A great way to learn. Many thanks. Stephanie was personal, friendly, supportive, empowering, challenging and inspirational.