If you change the way you think about someone, it will change your response to them. Find out how to deal with bullies by changing your own mind first. Too good to be true? Read MJ’s case study about how changing her mind stopped her boss’s bullying behaviour dead in it’s tracks.
It can be challenging to feel in control of your emotional states at times, especially if you think someone is deliberately pushing your buttons. You’ll find practical steps to neutralise the effect in this post, and how you may be inadvertently pushing some else’s buttons.
People have many ways of handling conflict — often, this involves avoiding it altogether! Unfortunately, avoidance doesn’t actually resolve anything, but does cause negative side effects. This post shows how three conflict avoiders became conflict heroes.